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Has our menu been finalised yet?

Coming up: your client's event portal
Today

The couple calls again: has our menu been finalised yet?

More explanation

What has been chosen, which step is done and what is still to come: the client does not know, so they call or email.

Owner's phone, this week
BrideHas our menu been finalised yet?
3rd time
GroomWhen is the tasting?
Call back
BrideEmail: what did we choose for the reception?
Open
Mother of the brideHow many children's menus are included?
Missed
Three months before the event, the same questions every time
The impact

You look up the answer again every time.

More explanation

In between quotes, tastings and events. And a client who hears nothing starts to worry, even when everything is on schedule.

The couple follows their event in their own event portal.
The solution

The couple follows their event in their own event portal.

More explanation

With a countdown, the next step and practical information, in your company's house style.

You close a step in the event file.
How it works

You close a step in the event file.

More explanation

In the couple's portal that step immediately shows as done. The steps come from the process model, the choices from the quote: nothing is entered twice.

The couple sees for themselves how far their event has progressed.
The result

The couple sees for themselves how far their event has progressed.

More explanation

Completed steps are ticked off, the next one shows the planned date. Their choices and a printable event booklet are in the same portal.

Less need for phone calls. A client who knows where they stand.

Do you recognise this in your events?

Yes, definitelyA littleNot for us
See the event portal in a demo
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In short

The problem
Every question from a client costs you time searching, and clients who hear nothing start to worry.
The solution
The couple follows the event in their own event portal: the steps, the choices from the quote and the event booklet. A closed step shows as done right away.
Features used
Event portal with countdown, steps from the process model, event booklet.
Who it is for
Caterers and event venues that follow up their clients up to the big day.
In the demo
A couple's event portal, and a step being closed at the office.
Background to this storyWhat caterers tell us, and what you will see of it in the demo.
"Three months before the wedding, the bride calls every week: has the menu been finalised, when is the tasting, what did we choose?"
IRPIn the process
Work step
The steps up to the big day
Needed
The status of each step and the choices from the quote
Supplied by
Your team, in the event file
When
As soon as a step is closed
Next
The couple sees it in their event portal

Event portal with countdown, steps from the process model, choices from the quote and event booklet; a closed step immediately shows as done (demo environment).

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