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One window 2 cm too narrow. Where did it go wrong?

Coming up: the survey per opening
Today

The surveyor writes the measurements on a slip of paper.

More explanation

Width and height, the rest in the margin. At the office it is retyped into the quote and the production order.

Kitchen window, Vermeulen family
Surveyor's note1240 x 1380 mm
Measured
Quote1240 x 1380 mm
Retyped
Production order1220 x 1380 mm
2 cm too narrow
Working height 5.8 mNot noted anywhere
Forgotten
The same measurement three times, once wrong
The impact

One typing error, and the window is 2 cm too narrow.

More explanation

A new production run or a second visit. And what was not noted, such as the working height, the installer only discovers on site.

The survey is in the file, not on a slip of paper.
The solution

The survey is in the file, not on a slip of paper.

More explanation

The right questions for each type of opening: a tilt-and-turn window, a sliding window and a front door each get their own form.

You enter the site conditions once, with the address.
How it works

You enter the site conditions once, with the address.

More explanation

Working height, aerial platform, number of fitters: whoever opens the file knows in advance what is needed.

What is still missing, you see at the step.
The result

What is still missing, you see at the step.

More explanation

Your surveyor does not have to remember what to ask. A forgotten field is noticed at the office, not on site.

Measured once. The measurements are in the file, not on a slip of paper.

Do you recognise this in your surveys?

Yes, definitelyA littleNot for us
See the survey in a demo
Other stories
Three people on site, and the windows are not there. ›What sales promised, does the installer know it too? ›Six in the morning, someone calls in sick, four phone calls. ›
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In short

The problem
Measurements are retyped, in the quote and again in the production order. Every time is a chance of an error.
The solution
On site, the surveyor fills in a form per type of opening, with the site conditions, in the file. A forgotten field shows up at the office.
Features used
Survey form per type of opening, site conditions, missing information per step.
Who it is for
Surveyors and work preparation in windows and doors.
In the demo
The survey of one opening, and what the office sees of it.
Background to this storyWhat manufacturers and installers of windows and doors tell us, and what you see of it in the demo.
"What we measure is retyped in the quote and again in the production order. Somewhere it goes wrong."
IRPIn the process
Work step
The survey
Needed
The questions for that type of opening, plus the site conditions
Supplied by
The surveyor
When
On site, while measuring
Next
A forgotten field is noticed at the office, at the step

Survey form per type of opening and site conditions in the file; what is still missing at each step (demo environment).

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